Lunessa

Name: Lunessa
Brand: Akbar Aslam
SKU: 5063
Price: 120000.00 PKR
Availability: InStock

SKU: 5063

Rs.120,000

Lunessa’s hand-embellished silk shirt falls into a long, softly flared silhouette, framed by an organza neckline and border. An embroidered organza dupatta and velvet trousers bring richness to its delicate layers.

Details:

Shirt: Embroidered and hand-embellished silk shirt with an organza neckline and border.
Dupatta: Embroidered organza dupatta.
Trouser: Velvet trousers.

Stitching Options:
We offer stitching in all sizes, including custom sizes. We’ll confirm your measurements after you order. Stitched orders require full advance payment by card or bank transfer. Please provide your WhatsApp number at checkout.

Shipping:
   Pakistan:
      • Stitched - 42 Days.
   International:
      • Stitched - 52 Days.
- Shipping costs calculated at checkout.

Size Chart

Sizes mentioned are according to the dress size.

Shirt

	XS	S	M	L	XL
Shoulder	14	14.5	15	15.5	16
Chest	18	19	20.5	22	24
Hip	19.5	21	22.5	24	26
Sleeves Length	21	22	22	23	23
Sleeves Opening	8.5	8.5	8.5	8.5	8.5
Arm Hole	8	8.5	9.5	10.5	11.5
Bicep	6.5	7	8	9	10
Daman	27	27	27	27	27
Length	60	60	60	60	60

Size

	XS	S	M	L	XL
Length	40	40	41	42	43
Waist Relaxed	13	13	14.5	15.5	16
Front Rise	13	13.5	14	14.5	15
Back Rise	13	13.5	14	14.5	15
Bottom	30	30	30	30	30

Returns & Exchanges

We are committed to providing excellent customer service for a smooth purchasing experience.

Exchange Policy

Exchanges are possible in the following cases:

The items are unused and in their original packaging, and the items are not stitched, or
The product is defective.

Refunds Policy

If you are not satisfied with your purchase, you can return the order to our address and receive a full refund within 7 days of receiving the parcel, under the following conditions:

The products are not stitched and are in their original condition and packaging, or the products are found to be defective.
The products have been shipped back to us by the customer. The return shipping will be the customer’s responsibility.
Refund requests will only be entertained within 14 days, after the order is delivered to the customer (you).
International refunds will be processed in PKR. Due to fluctuations in the USD exchange rate, the refunded amount may differ from the original payment. The exact amount paid in PKR will be refunded.

Note: No refunds will be entertained until we have received the ordered items back to our office address: Shop: 83 - B1, Ghalib Road, Ghalib Market, Gulberg III, Lahore, Pakistan.

Order Cancellation Policy

Unstitched items order may be cancelled up to 48 hours before the scheduled shipping date.
Stitched item orders cannot be cancelled once placed.

Delivery Refusal

Refusing to accept a shipped parcel or being unavailable at the provided address will result in no refund.
Repeated refusals may result in a ban from our store.

Customs & Duties

We are not responsible for any customs duties or taxes levied by the destination country.
Refusal to pay applicable duties or taxes will not entitle the customer to a refund.

Complaints

For any complaints related to your order, please contact us via WhatsApp or call.

Customer Support Contact:

WhatsApp or Call: 0340-8111-555

If your issue is not resolved by the customer support team within 7 days then you can contact our complaints Manager below. Please make sure that you only send a Whatsapp message on this number after our customer support agents have failed to satisfy you.

Complaints Manager Contact:

WhatsApp Message Only: 0343-400-0465