Dilaab
The dress quality is amazing and the customer service was thorough and professional. Really good experience with Akbar Aslam team.
Seren
Sizes mentioned are according to the dress size.
| XS | S | M | L | XL | |
| Shoulder | 14 | 14.5 | 15 | 15.5 | 16 |
| Chest | 18 | 19 | 20.5 | 22 | 24 |
| Waist | 17 | 18 | 19.5 | 21 | 23 |
| Hip | 19 | 20 | 21.5 | 23 | 25 |
| Arm Hole | 8 | 8.5 | 9 | 10 | 11 |
| Sleeve Length | 21 | 22 | 22 | 23 | 23 |
Trouser
| XS | S | M | L | XL | |
| Length | 37 | 37 | 38 | 39 | 40 |
| Waist | 14 | 14 | 15 | 16 | 17 |
| Hip | 20 | 22 | 23 | 24 | 26 |
| Thigh | 11.5 | 12.5 | 13 | 14 | 15 |
| Front Rise | 11.5 | 12 | 13 | 4 | 16 |
| Back Rise | 14 | 14.5 | 15 | 16 | 18 |
Details:
- Organza Embroidered Hand Embellished Front 1 Yard
- Organza Embroidered Back 1 Yard
- Organza Embroidered Hand Embellished Sleeve 26"
- Organza Embroidered Front Center Patti 4.25 Yards
- Organza Embroidered Dupatta 2.5 Yards
- Russian Grip Inner 4 Yards
- Russian Grip Trouser 3 Yards
Note: Laces & Tassels are not included in the dress.
Stitching Options:
Stitching size options will be discussed by our representative with you after you place the order. We offer stitching in all sizes including custom size. For stitching orders payment will have to be made in advance through Debit or Credit Card or Bank Transfer. Select your payment method at the checkout. Please provide WhatsApp number at the checkout.
Shipping:
Pakistan:
• Unstitched - 2-7 Days.
• Stitched - 30 Days.
International:
• Unstitched - 15 Days.
• Stitched - 40 Days.
- Shipping costs calculated at checkout.
Returns:
Unused and unstitched products can be easily exchanged or returned for a refund. No questions will be asked.
Size Chart
Sizes mentioned are according to the dress size.
| XS | S | M | L | XL | |
| Shoulder | 14 | 14.5 | 15 | 15.5 | 16 |
| Chest | 18 | 19 | 20.5 | 22 | 24 |
| Waist | 17 | 18 | 19.5 | 21 | 23 |
| Hip | 19 | 20 | 21.5 | 23 | 25 |
| Arm Hole | 8 | 8.5 | 9 | 10 | 11 |
| Sleeve Length | 21 | 22 | 22 | 23 | 23 |
Trouser
| XS | S | M | L | XL | |
| Length | 37 | 37 | 38 | 39 | 40 |
| Waist | 14 | 14 | 15 | 16 | 17 |
| Hip | 20 | 22 | 23 | 24 | 26 |
| Thigh | 11.5 | 12.5 | 13 | 14 | 15 |
| Front Rise | 11.5 | 12 | 13 | 4 | 16 |
| Back Rise | 14 | 14.5 | 15 | 16 | 18 |
Returns & Exchanges
We are committed to providing excellent customer service for a smooth purchasing experience.
Exchange Policy
Exchanges are possible in the following cases:
- The items are unused and in their original packaging, and the items are not stitched, or
- The product is defective.
Refunds Policy
If you are not satisfied with your purchase, you can return the order to our address and receive a full refund within 7 days of receiving the parcel, under the following conditions:
- The products are not stitched and are in their original condition and packaging, or the products are found to be defective.
- The products have been shipped back to us by the customer. The return shipping will be the customer’s responsibility.
- Refund requests will only be entertained within 14 days, after the order is delivered to the customer (you).
- International refunds will be processed in PKR. Due to fluctuations in the USD exchange rate, the refunded amount may differ from the original payment. The exact amount paid in PKR will be refunded.
Note: No refunds will be entertained until we have received the ordered items back to our office address: Shop: 83 - B1, Ghalib Road, Ghalib Market, Gulberg III, Lahore, Pakistan.
Order Cancellation Policy
- Unstitched items order may be cancelled up to 48 hours before the scheduled shipping date.
- Stitched item orders cannot be cancelled once placed.
Delivery Refusal
- Refusing to accept a shipped parcel or being unavailable at the provided address will result in no refund.
- Repeated refusals may result in a ban from our store.
Customs & Duties
- We are not responsible for any customs duties or taxes levied by the destination country.
- Refusal to pay applicable duties or taxes will not entitle the customer to a refund.
Complaints
For any complaints related to your order, please contact us via WhatsApp or call.
Customer Support Contact:
WhatsApp or Call: 0340-8111-555
If your issue is not resolved by the customer support team within 7 days then you can contact our complaints Manager below. Please make sure that you only send a Whatsapp message on this number after our customer support agents have failed to satisfy you.
Complaints Manager Contact:
WhatsApp Message Only: 0343-400-0465
Choose options
Seren
Sale priceRs.17,450
Regular priceRs.24,950
GALLERY
